Juniper Network Devices
EX2200
EX3200
EX4200
EX8200
MX10
MX240
MX5
SRX1400 / SRX1500
SRX210 / SRX240
SRX240 / SRX240H
SRX3400 / SRX3600
SRX550
SSG140
SSG520
SSG550
7 X 24 X 4
Phone and onsite support
24 hours/day, 7 days per week
If needed, onsite engineer within 4 hrs
Certified OEM parts included
5 X 9 NBD
Phone and onsite support
9 hours/day, 5 days a week (Monday-Friday)
If needed onsite technician, next business day
Certified OEM parts included
Customized SLA
Customize your own SLA.
Each asset can have its own SLA
Create an SLA that best fits your needs.
Only pay for what you need.
Parts Only
If you have your own technicians and in house
talent, you can purchase a parts only program.
Parts can be stored at your
site or we can manage for
you.
Certified OEM parts.
Access to engineers if needed.